(185c) A Collaborative Approach to Technology

In an environment where technology is moving so quickly, a collaborative approach needs to be adopted in order to ensure a well-rounded and informed service delivery mechanism can be achieved. The basis of this is to ensure a clear end user outcome expectation and needs are established, as well as a collaborative approach to ensure everyone is playing to their strengths. Training delivered differently is the key as well as an end to end service solution that meets the outcomes when it comes to new technology and robotic deployments.