(55r) Communicating Effectively: An Essentialist’s View | AIChE

(55r) Communicating Effectively: An Essentialist’s View

Authors 

Smith, S. - Presenter, Risk Management Professionals


Communication. While we begin learning words at a very young age, successful communication takes years (if not decades) to master. What makes communication successful? Communication is a two-way exchange of words, thoughts, and body language between two (2) or more people. How to you fully understand what someone else is really communicating to you? How do you communicate to others in a way they understand?

The paper will investigate methods to communicate based on four (4) primary personality types. The approach is to provide the audience with information regarding how communication may differ depending on the personality type on the receiving end. In addition, the audience will have insight into what personality type they may fit into, so that they may communicate to others how to best communicate with them.

The topic takes an important personal / professional development topic and relates it back to how we communicate in the industrial refrigeration industry. How can the CEO of a company communicate with an operator in a “language” that they both understand? What’s the best way to communicate safety issues in a diverse group and ensure that the listeners understand what’s being said? It is a very applicable topic for a diverse industry of people of different generations, different backgrounds, and different personalities.