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The majority of MOCs involve physical changes to facilitiesâa much smaller fraction of MOCs addresses procedure-only changes, document-only changes or organizational changes. Physical changes to facilities are implemented in different contexts such as maintenance work orders, project work orders, small capital projects and large capital projects. Each of these contexts has its own notion of a "work process", and the larger ones are very project-centric.
Changes to facilities always involve BOTH an MOC and a "work process". Some sites emphasize the work process aspects, driven by the existence of ERP systems, and handle the MOC essential elements poorly. Other sites burden the MOC process with many capital projects aspects, and create a very complex change management environment. Surely there must be a happy medium?
This presentation analyzes data from case studies from actual implementation projects, identifies gaps and makes recommendations on the best practice for conjoining MOC and other work processes.
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